LEGAL REFERENCE

Your Data Stays Yours

We built warung hoki88 around your privacy. Every account detail, payment record and gaming session is encrypted and protected under strict data-handling standards. This policy explains exactly how...

Encrypted StorageQRIS ReadyDANA, OVO, GoPayIndonesia-FocusedTransparent Handling
Enter Game Lobby Read FAQ
warung hoki88 Your Data Stays Yours

Policy Scope & Jurisdiction

warung hoki88 operates under the laws and regulations applicable to our supported regions, including Indonesia. We collect personal data — your name, email, phone number, payment method and gaming activity — only to deliver account services, process transactions and comply with local requirements. Your data is never sold to third parties. We retain information for as long as your account remains active,

plus a retention period for regulatory compliance. Where local law permits, you may request access to or deletion of your personal data by contacting our support team.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions & Support

Email Support Reach our data protection team at [email protected] with...
Live Chat Open a chat session from your account dashboard...
Account Settings Review and update your personal details, communication preferences...
TRUST MARKERS

Privacy & Security Standards

SSL Encryption

All data transmitted between your device and our servers is protected by industry-standard SSL encryption, ensuring payment details and account credentials remain private.

Secure Payment Gateway

DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners with their own encryption and fraud-detection layers.

No Third-Party Sales

We do not sell, rent or share your personal data with marketing firms, data brokers or unaffiliated companies without your explicit written consent.

Regular Audits

Our security infrastructure undergoes regular third-party audits to verify encryption standards, access controls and compliance with data-protection regulations.

Staff Access Controls

Only authorised personnel with a legitimate business need can access your account data, and all access is logged and monitored for suspicious activity.

Incident Response

If a data breach occurs, we notify affected users and relevant authorities within the timeframes required by local law and our privacy commitments.

What Sets Our Policy Apart

Indonesia-First DesignOur privacy framework is built specifically for Indonesian players, with QRIS, DANA, OVO and GoPay payment flows integrated from the ground up.
Transparent Data UseWe explain exactly what data we collect and why — no hidden clauses, no surprise third-party sharing, no vague retention periods.
Player ControlYou can update your personal details, opt out of marketing emails and request data deletion directly from your account dashboard anytime.
Fast Support ResponsePrivacy questions and data requests are handled by our dedicated team within 48 hours, with live chat available during peak gaming hours.
Compliance-ReadyOur policy aligns with Indonesian data-protection standards and international best practices, so your account is protected across all jurisdictions.
No Surprise ChangesIf we update this policy, we notify you by email at least 30 days in advance and explain what changed and why.
Gaming Data PrivacyYour slot sessions, live table history and sportsbook bets are encrypted separately from your payment data and never shared with game providers.
SERVICE CONTEXT

How We Protect Your Account

01
Two-Factor Authentication Enable 2FA on your warung hoki88 account to add a second verification layer — your phone receives a code each time you log in from a new device.
02
Session Timeout Your account automatically logs out after 30 minutes of inactivity to prevent unauthorised access if you step away from your device.
03
Password Security We enforce strong password requirements and never store your password in plain text — only encrypted hashes that cannot be reversed.
04
Device Recognition Our system learns your trusted devices and alerts you if a login attempt comes from an unfamiliar location or browser.
05
Withdrawal Verification Before we process a withdrawal to your DANA, OVO, GoPay or QRIS account, we verify your identity and confirm the destination matches your records.
06
Fraud Monitoring Our team monitors account activity 24/7 for unusual patterns — rapid withdrawals, bulk transfers or logins from multiple countries — and flags suspicious behaviour.

Privacy Policy Questions

We collect your name, email, phone number, date of birth, address and payment details (DANA, OVO, GoPay, QRIS account info) to verify your identity, process transactions and comply with local regulations. We also log your gaming activity — session timestamps, game titles played and bet amounts — to personalise your experience and detect fraud.

We retain your account data for 12 months after closure to comply with Indonesian financial regulations and resolve any outstanding disputes. After that period, we delete or anonymise your personal information. Payment records may be kept longer if required by law or for tax purposes.

Yes. Email [email protected] with your account username and we'll send you a complete export of your personal data, gaming history and payment records within 5 business days. You can also download a summary from your account settings under 'Data & Privacy'.

No. We send game providers only your session ID and bet amounts — never your name, email, phone or payment details. Your personal information stays on our servers and is never shared with third-party game studios or sportsbook operators.

Yes. All payment details are encrypted with AES-256 encryption and stored in a separate, isolated database. Payment processing happens through certified gateways operated by DANA, OVO, GoPay and QRIS themselves — we never store your full card or wallet credentials.

We maintain cyber-liability insurance and incident-response protocols. If a breach occurs, we notify affected users and authorities within 24 hours, provide free credit monitoring where applicable and work with law enforcement to investigate. We also conduct a full security audit and publish a transparency report.

Yes. Every marketing email includes an 'Unsubscribe' link at the bottom. You can also disable promotional emails in your account settings under 'Communication Preferences'. We'll stop sending you offers within 48 hours.